Terms of Service
The terms that govern your use of this website and your relationship with Muscle Masters Therapy.
Last updated · July 2026
These Terms of Service ("Terms") govern access to the Muscle Masters Therapy website and the booking of massage therapy services with our clinic. By using this site or booking an appointment you agree to these Terms.
1. Our Services
Muscle Masters Therapy provides Registered Massage Therapy (RMT) services from 56 Crystalhill Drive, Brampton, Ontario. Our treatments are provided by a therapist registered with the College of Massage Therapists of Ontario (CMTO). Nothing on this website is intended as medical advice, diagnosis, or a substitute for care from your physician.
2. Appointments & Booking
Appointments are booked through our online platform (Jane App) or by phone. You are responsible for the accuracy of the information you provide, including your contact details and health history. You must be 18 years or older to book an appointment for yourself, or have consent from a parent/guardian.
3. Payment & Rates
Current rates for each service are listed on our Jane App booking page. Payment is due at the time of service unless we have arranged direct billing with your insurer. Where direct billing is used, any amount not covered by your plan is your responsibility.
4. Cancellation & No-Show
Cancellations require at least 24 hours' notice. Late cancellations and no-shows may be charged the full session fee. Full details are set out in our Cancellation Policy.
5. Consent & Client Conduct
Written consent is obtained before every treatment. You may pause, modify, or end a treatment at any time. Conduct that is aggressive, harassing, discriminatory, or inappropriate — including any sexualization of treatment — will result in immediate termination of the session and refusal of future service. Massage therapy is a regulated health profession; boundaries are set by the CMTO and are non-negotiable.
6. Use of This Website
All content on this website — copy, images, layout, and logos — is the property of Muscle Masters Therapy or its licensors. You may view and share it for personal, non-commercial use. You agree not to:
- Copy, reproduce, or republish content without written permission.
- Use the site in a way that could damage or overload it.
- Attempt to access data or accounts that are not yours.
7. Third-Party Services
We use trusted third-party services to run the clinic, including Jane App for booking and records and Google Maps for directions. These providers have their own terms and privacy policies which apply when you use them.
8. Disclaimer & Limitation of Liability
The information on this website is provided for general information only and is not a substitute for professional medical advice. To the fullest extent permitted by law, Muscle Masters Therapy is not liable for any indirect, incidental, or consequential loss arising from your use of the website or its content. This clause does not limit any liability that cannot be excluded under Ontario law.
9. Changes to These Terms
We may update these Terms from time to time. The date at the top of the page reflects the most recent revision. Continued use of the site or our services after an update means you accept the revised Terms.
10. Governing Law & Contact
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply in Ontario. For any question about these Terms, please contact:
Muscle Masters Therapy
56 Crystalhill Drive, Brampton, ON
Phone: 647-521-6800
Email: info@musclemasterstherapy.ca
